Amazon Makes Healthcare Buy As Its Plans Start to Take Shape

Since acquiring PillPack in 2018, Amazon has now bought Health Navigator in which they intend to offer to employees of Amazon. Many are certain Amazon will soon enter the healthcare market. Read the article below to find out more about this new acquisition that was made and learn some of Amazon’s goals.nnIn what is its first healthcare-related acquisition since spending $753 million in June 2018 to acquire PillPack, Amazon.com (NASDAQ: AMZN) inked a deal to buy Health Navigator, a start-up that provides digital triage tools and symptom lookup. The value of the deal was not disclosed.nnAmazon intends to offer Health Navigator services to its employees, shedding further light on where the e-commerce giant is heading in the healthcare market.nnIn late October, Amazon confirmed it purchased Health Navigator, telling CNBC it will fold it into Amazon Care, its new employee healthcare benefit that gives users access to virtual doctors and nurses. The idea is to leverage technology so employees can access healthcare providers in a convenient manner and at a lower cost. In addition to accessing virtual doctors and nurses, Amazon Care users (currently limited to employees in the Seattle area) can fill prescriptions through the e-commerce giant and choose between having them delivered or picked up at a participating pharmacy. By providing healthcare services to its employee base Amazon gets to test the waters and make fixes before the program is offered to a wider market. That serves to keep costs down and prevent it from making missteps on a large scale basis.nnAmazon hasn’t laid out all its plans in the healthcare market, but the acquisitions and initial products coming out of its healthcare joint venture with JPMorgan Chase (NYSE: JPM) and Berkshire Hathaway (NYSE: BRK-A)(NYSE: BRK-B) are starting to provide an outline for what it wants to do.nnCutting costs, increasing accessibility is Amazon’s goalsnAt the heart of Amazon’s aspirations is cutting the costs and challenges associated with healthcare, whether that means managing the price of medicine or increasing accessibility to doctors and nurses. In January 2018, it teamed up with JPMorgan Chase and Berkshire Hathaway to offer employees medical insurance. Now called Haven Healthcare, the group is gearing up to roll out its first products: two health insurance plans employees can begin to tap in 2020. The plans include free preventive care, no coinsurance or deductible, and $15 co-pays. This is the first product out of the secretive Haven Healthcare, but it showcases how Amazon and its partners are focused on lowering costs of medical care and insurance.nnThe acquisition of Health Navigator also helps Amazon achieve the goal of lowering the expenses associated with healthcare. Health Navigator’s technology is aimed at making it cheaper and easier to receive medical care. Microsoft is one of its many customers, providing the software giant with a clinical vocabulary and symptom checker technology to power a health bot. The bot uses layperson language to ask patients about their symptoms, ask relevant follow-up questions, and provide care options and potential causes. That eliminates the need for the sick employee to take time off from work, spend the money to get to the doctor and then wait in the office, for hours in some cases, to be seen. The bot can determine if it’s something as basic as a common cold and prescribe an over-the-counter remedy. A slew of telemedicine companies also uses Health Navigator’s technology.nnAmazon wants it allnFor some time now, Amazon has been laying the groundwork to enter the healthcare market, which is massive at $3.5 trillion and in need of some disruption. What better company to do it — Amazon has already changed retail and the way millions of people shop. While it’s been cagey about its intentions, many have speculated about what it will look like. Some think Amazon will disrupt the pharmacy market, dealing a direct blow to the likes of Walgreens and CVS Health. Others think it wants to own the telemedicine market, coming for the likes of Teladoc Health. But CB Insights, a market research company, thinks Amazon wants it all. It also thinks the retail giant has the size and reach to get just that.nnFor investors, These healthcare-related efforts may mean a new area of revenue growth at a time when Amazon is warning it could be slowing. For its fourth quarter, Amazon is projecting revenue of between $80 billion and $86.5 billion, which is lower than the $87.4 billion analysts were expecting. That comes even though the quarter includes the holiday shopping season. The healthcare market is also a huge opportunity to diversify further for the eCommerce giant.nn”Amazon’s potential foray into healthcare has already caused players in the space to scramble and reevaluate their core competencies. While Amazon has barely scratched healthcare’s surface, it has the potential to upend the space with its e-commerce expertise,” wrote CB Insights. “Without the need to make money in healthcare, the high margin and convoluted parts of the healthcare business are ripe for disruption.” All of which means there’s another bastion of growth Amazon can hang its head on if eCommerce growth levels off.nnOriginal article published on fool.com

UHC DENIAL

Although the exact reason for denial was not given for this encounter we know this is considered investigational. Most insurances will not pay, it would have to be unlisted-23929. Click below for more information!nnnAs a general rule, benefits are payable under Blue Cross and Blue Shield of Alabama health plans only in cases of medical necessity and only if services or supplies are not investigational, provided the customer group contracts have such coverage.nnThe following Association Technology Evaluation Criteria must be met for a service/supply to be considered for coverage:n

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  1. The technology must have final approval from the appropriate government regulatory bodies
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  3. The scientific evidence must permit conclusions concerning the effect of the technology on health outcomes
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  5. The technology must improve the net health outcome
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  7. The technology must be as beneficial as any established alternatives
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  9. The improvement must be attainable outside the investigational setting.
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nMedical Necessity means that health care services (e.g., procedures, treatments, supplies, devices, equipment, facilities or drugs) that a physician, exercising prudent clinical judgment, would provide to a patient for the purpose of preventing, evaluating, diagnosing or treating an illness, injury or disease or its symptomsnnClick to read the full PDF from Blue Cross Blue Shield of AlabamannThe following coverage policy applies to health benefit plans administered by Cigna. Coverage policies are intended to provide guidance in interpreting certain standard Cigna benefit plans and are used by medical directors and other health care professionals in making medical necessity and other coverage determinations. Please note the terms of a customer’s particular benefit plan document may differ significantly from the standard benefit plans upon which these coverage policies are based. For example, a customer’s benefit plan document may contain a specific exclusion related to a topic addressed in a coverage policynnClick to read the full PDF from Cigna, regarding reasons for denials when an encounter is considered investigational.nn 

Why Both Hospitals and Insurance Companies Are so Worried About a Colorado “State Option” Plan

State healthcare officials have until November 15 to put together a final “state option” proposal for the legislature. Many are hoping new changes will be implemented due to the rise in healthcare costs. Read the article below to find out more on what legislation may be coming and what the concerns are with this program.nnIn what is shaping up to be the major health care battle at the state Capitol this coming legislative session, Colorado hospitals, and insurance companies both have raised concerns about a proposal to dictate hospital prices for a slice of people with private health coverage.nnThe idea, unprecedented across the country in its precise details, is part of an ambitious plan to create what Colorado health officials are calling a “state option” insurance program. The program would aim to lower insurance costs for people who buy coverage on their own.nnIt would largely achieve those lower rates by limiting how much hospitals can charge people covered by state option plans, which would be sold and administered by private insurance companies. Both hospitals and insurance companies would likely be required to participate in the program, though state officials have been vague on whether they have the authority to compel participation or whether they would need to ask the legislature for that authority.nnEither way, the state-option proposal has found hospitals and insurance companies — frequent foes in the battle over health costs — sharing unusual common ground.nnThe hospitals’ opposition is fairly simple to understand. They don’t want the government telling them what their prices can be.nn“Fundamentally, we as an organization are opposed to rate-setting,” said Katherine Mulready, the chief strategy officer for the Colorado Hospital Association. She said the proposal “misses the mark” and that its architects should return to the drawing board.nnBut the Colorado Association of Health Plans, the organization that represents health insurance companies in the state, also has raised concerns about the proposal, echoing two of the hospitals’ objections, though it supports the push to bring down the underlying costs of health care.nnFirst, insurers and hospitals say the program could make health insurance provided by employers more expensive. Why? Because hospitals might make up for the money they’re not getting for patients with state-option coverage by charging people with employer-sponsored coverage more.nnThe hospital association says this “cost shift” could be $1.5 billion over five years. (State officials argue that hospitals have already — and needlessly — shifted billions in costs onto the privately insured even as they have reaped record profits.)nn“This one-size-fits-all approach would have the effect of increasing costs for employers,” Amanda Massey, the executive director of the Colorado Association of Health Plans, wrote in an emailed statement.nnSecond, both hospitals and insurers say patients could suffer by not having access to doctors. Hospitals warn that cuts to their bottom lines could lead to cuts in staffing. Insurers say private doctors’ offices, which wouldn’t be forced to accept the coverage, might choose not to see patients with state-option insurance.nn“The result will be reduced patient access to adequate networks and quality care,” Massey said.nnThe goal behind the state option — sometimes called the public option, even though the government wouldn’t administer the plans in Colorado’s proposal — is to ensure more choices and better prices for people who don’t get health coverage through their jobs. That group currently makes up about 7% of Coloradans.nnGov. Jared Polis has frequently touted the state option and reducing hospital prices as part of his “road map” for saving Coloradans money on health care.nnThe two-state officials putting the plan together — Kim Bimestefer, the executive director of the state’s Department of Health Care Policy and Financing, and Michael Conway, Colorado’s insurance commissioner — have in recent weeks held meetings across the state seeking input on their plan. They have also received more than 200 written comments.nnThe final proposal is due to the legislature by Nov. 15.nnOriginal article published on coloradosun.com

With the Release of the 2020 Physician Fee Schedule & the Final Rule, CMS Confirms the Direction of Upcoming E/M Changes

Welter Healthcare Partners is providing new information regarding E/M changes in 2020. Read the updates below on what is coming next year for coding, along with changes to PCM and CCM.nnWhat’s New for 2020nnThe CY 2020 PFS conversion factor will increase to $36.0896, up to $0.05 from CY 2019. nnThree new Telehealth Service codes added to the Medicare-covered services list:n

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  • G2086 (Office-based treatment for opioid use disorder, including the development of the treatment plan, care coordination, individual therapy, and group therapy and counseling; at least 70 minutes in the first calendar month);
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  • G2087 (Office-based treatment for opioid use disorder, including care coordination, individual therapy, and group therapy and counseling; at least 60 minutes in a subsequent calendar month); and
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  • G2088 (Office-based treatment for opioid use disorder, including care coordination, individual therapy, and group therapy and counseling; each additional 30 minutes beyond the first 120 minutes).
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  • CMS will offer these services without the usual geographical limitations for telehealth.
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  • The Medicare telehealth originating site fee increased to $26.65 in 2020, from $26.15 in 2019.
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nPrincipal Care Management (PCM) for Chronic Care Management (CCM) nnIf you provide chronic care management (CCM) to patients with one chronic condition next year, report code G2064 for 30 minutes of work by a doctor or other qualified health care professional: “Comprehensive care management services for a single high-risk disease, e.g., principal care management, at least 30 minutes of physician or other qualified health care professional time per calendar month with the following elements: One complex chronic condition lasting at least three months, which is the focus of the care plan, the condition is of sufficient severity to place patient at risk of hospitalization or have been the cause of a recent hospitalization, the condition requires development or revision of disease-specific care plan, the condition requires frequent adjustments in the medication regimen, and/or the management of the condition is unusually complex due to comorbidities.” When clinical staff performs the work, you will report G2065.nnReduction of Administrative BurdennnModifications to the documentation policy now allows physicians, physician assistants, and advanced practice registered nurses (APRNs – nurse practitioners, clinical nurse specialists, certified nurse-midwives and certified registered nurse anesthetists) to review and verify (sign and date), rather than re-documenting, notes made in the medical record by other physicians, residents, medical, physician assistant, and APRN students, nurses, or other members of the medical team. CMS also defined the APRN group of providers, which includes nurse practitioners, clinical nurse specialists, certified nurse-midwives and certified registered nurse anesthetists.nnPhysician Assistants Make Ground n

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  • CMS’ finalized its proposal to adjust the authority of physician assistants (PA): Allowing them to practice without specific assignment to an M.D., requiring only “documentation in the medical record of the PA’s approach to working with physicians”.
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  • Requires that in states where the PA’s scope of practice is not specified, the PA’s “working relationship” with the practice’s physicians must be documented “at the practice level.”
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  • CMS cautiously approved its proposal to allow certified registered nurse anesthetists (CRNAs) to do pre-anesthesia assessments on patients as well as post-anesthesia assessments without the supervision of an M.D. CMS clarifies that “a physician must examine the patient to evaluate the risk of the procedure to be performed,” while either “a physician or anesthetist must examine the patient to evaluate the risk of anesthesia.”
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nCMS Final Rule Aligns with E/M coding changes laid out by the CPT Editorial Panel for office/outpatient E/M visits beginning in 2021n

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  • Reduce the number of levels to 4 for office/outpatient E/M visits for new patients (99202-99205);
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  • Retain all 5 levels of coding for established patients (99211-99215);
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  • Revision of time-based reporting and medical decision-making process for all office-based E/M codes; performance of history and exam only as medically appropriate (complexity will be more clearly defined);
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  • E/M visit level selected based on either medical decision making or time.
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  • CMS also finalized the relative value units (RVU) for the group of oft-used E/M services, which will determine 2021 pay rates. The RVU changes, for example, would boost payments for code 99214 – the most-reported E/M code – from $109 to $136 per claim, a 25% increase. Rates for 99213 would jump nearly 30%.
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nThe information provided about was originally published on cms.gov, aafp.org, ama-assn.org, and pbn.decisionhealth.com

CMS Delays Start of Primary Care Payment Model

CMS’ Innovation Center will delay the start of a new payment model called Primary Care First by a year, according to timeline updates on the model’s information page.nnPrimary Care First, announced in April, was slated to begin in January 2020. Now, it will begin in January 2021. The voluntary model is a set of five-year payment options that tie payment to value and quality metrics in hopes of reducing healthcare costs. Options under the Primary Care First model were set to be offered in 26 regions for a 2020 start date.nnPractices that wish to apply to the model to begin participation in January 2021 could begin applying Oct. 24, 2019. Applications close Jan. 22, 2020.nnRead more about the model here.nnOriginal article published on beckershospitalreview.comnn 

2020 ICD‐10‐CM Updates

2019 ICD‐10‐CM updates went into effect on October 1st. These changes will impact encounters for dates of service October 1, 2019 through September 30, 2020. It is imperative that your organization has up‐to‐date coding resources and a keen understanding of the changes that will impact your reimbursement! The new updates can also influence your organization’s MIPS/MACRA quality reporting scores.nnThis year’s ICD‐10‐CM updates include 325 code changes (273 new codes, 15 validity changes, 7 deleted codes, and 30 code revisions).nnHere are notable highlights of the 2020 updates: n

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  • Guideline Changes:
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  • Coding Conventions Section 1.A.15 “with” update:
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nThe word “with” in the Alphabetic Index is sequenced immediately following the main term or subterm, not in alphabetical order. o Chapter‐Specific Coding Guidelines updates:nn➢ New section 1.C.19.b.3 Iatrogenic injuries New section 1.C.19.c.3 Physeal Fractures New paragraph 1.C.19.e.4 Adverse Effects, Poisoning, Underdosing & Toxic Effects New paragraph 1.C.19.g.5: Complication of care New language 1.C.21.c.3: Z68 BMI codes should only be assigned when there is an associated, re-portable diagnosis (such as obesity). New paragraph 1.C.21.c.10: Factors influencing health status nnNote: Code Z71.84, encounter for health counseling related to travel, is to be used for health risk and safety counseling for future travel purposes. n

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  • Section IV.H. Uncertain Diagnosis has added two additional terms “compatible with & consistent with” as examples of documentation terms that cannot be coded, as they indicate uncertainty.
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n15 validity changes:n

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  •  H81.4 ‘vertigo of central origin’ was changed from invalid to valid
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n7 Codes Deleted:n

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  • Removal of laterality for ‘vertigo of central origin’ at category H81.4‐ o Heatstroke inclusion terms and adjustment of character assignment at T67.‐
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n273 new codes:n

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  • Four new codes at category I48 to increase specificity of atrial fibrillation o Ten new codes at category I80 to increase specificity/laterality of phlebitis o New codes for Pressure‐induced deep tissue damage at category L89 o Unspecified breast lumps in category N63 has new codes to identify “overlapping quadrants” o N99.85 Post endometrial ablation syndrome o Category Q66 for congenital foot conditions has 24 new codes to identify laterality o R11.15 cyclicial vomiting syndrome unrelated to migraine (persistent vomiting) o R82.81 pyuria
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  • Many new additions to fractures in category S02.‐ o Many new additions to poisoning in category T50.‐ o Additions to category Y35.‐ for Legal interventions that are now categorized by 7th characters to identify episode of care o Z01.02‐ Encounter for exam of eyes & vision following failed vision screening (with or w/o abnormal findings) o New codes for tuberculosis: Latent TB screening Z11.7, Latent TB infection Z22.7 & personal history of latent TB infection Z86.15 o Encounter for health counseling related to travel Z71.84
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n*Please note this list is not all‐inclusive. For a comprehensive list of all 2020 ICD‐10‐CM changes, please visit the CMS website.