VA & Third-Party Administrators Reconsider Denied Claims

VA and Third-Party Administrators Reconsider Denied ClaimsThe VA and its third-party administrators are now able to consider some denied claims for payment. Continue reading below for more information about reconsideration eligibility.nnVA and its third-party administrators (TPA), Optum and TriWest, will reconsider payment to providers who had a claim denied for simple routing errors. Providers whose claims were denied because they were submitted to the wrong VA payer (VA or a TPA) are eligible for reconsideration if the original claim was filed with a VA payer on time (within 180 days of the date of service). The provider must resubmit a reconsideration request to the correct VA payer within 180 days of the initial denial. A copy of the remittance advice from a claim that was submitted to a VA payer within 180 days of date of service satisfies this requirement.nnOptum and TriWest also have the authority to process provider payment requests that were previously denied prior to this direction and over 180 days after the date of the remittance advice if the original claim was submitted on time. The 180 days from the date of the remittance advice was through Dec. 1, 2020. In addition, claims not submitted because of missing affiliation/network information on the VA referral are also eligible to be reconsidered if the claim is within 180 days of the date of the referral allocation. VAMC staff will send the provider an offline referral created in Health Share Referral Manager (HSRM) to the community provider with the authorization number. The HSRM offline referral will also explain who to correctly bill.nnIn-network providers can view the authorization number and original received date in HSRM. Providers in Optum’s network can also find the original received date in the Optum Provider PortalnnFor more information, visit VA’s “File a Claim for Veteran Care” web page or call the Community Care Contact Center, 877-881-7618.nn 

With the 2021 Data File Released, CPT Changes are Set to Take the Stage

Aside from the highly discussed 2021 Evaluation and Management changes that are set to take effect on January 1, 2021, we find the CPT® code set continues to see growth in new and novel areas of medicine. Read below to find out more about these changes.nnCPT® has recently updated their data file to contain 329 editorial changes; including 206 new codes, 54 deletions, and 69 revisions. A majority (63%) of new codes involve new technology services described in Category III codes and the continued expansion of the Proprietary Laboratory Analyses (PLA) section.nnAlthough there are not a record number of new codes, it is evident there are changes to CPT® 2021 in nearly every section. As we start to read through the 2021 CPT® text, you see that illustrations have been updated, allowing users to have a better anatomical understanding. With the notable green text indicated throughout the new codebook, you will find many guidelines and instructions that have also been updated. Correct coding will rely on having the most up‐to‐date coding resources and paying particular attention to these important guideline revisions. The following paragraphs summarize some of the exciting updates headed this way!nThe Introduction section starts with clarifying details about the release of CPT codes and provides a new CPT Code Set Update Calendar table. Several links referencing AMA resources on specific updates are also included.nnThe Evaluation and Management (E/M) section reveals a significant overhaul for the office visit and other outpatient services codes (99202 – 99215). This section provides entirely new guidelines and instructions for documenting and reporting these frequently used services, including definitions of commonly used terms. A new prolonged services code +99417 provides opportunity for clinicians to capture additional encounter time when appropriate.nnAdditional instructions clarify when reporting a preventive visit and an illness encounter on the same date of service should be considered.nCare Management Services, Chronic Care Management and the Behavioral Health Integration Care Management section all have new clarifying guidelines to help understand the type of work that should be performed and documented to report these unique services.nnThe Surgery section starts with updates to instructions in the Integumentary Section for Repairs and/or Reconstruction.nYou will find new instructional guidelines and three new codes (33741,33745, +33746) for shunting procedures in the Cardiovascular System section.nnThe updates in the Medicine section illustrate how the CPT code set continues to be modified to respond to how fast‐paced innovative digital services can improve access to health care and improved health outcomes for patients. A great example of this is the addition of code 92229 for retinal imaging with automated point‐of‐care, and the revision to the descriptions of codes 92227 and 92228.nCodes 93241, 93242, 93243, 93244, 93245, 93246, 93247, 93248 have been also updated along with associated guideline revisions. These codes replace Category III codes 0295T, 0296T, 0297T and 0298T, which were deleted. These new codes utilize an innovative algorithmic technology that works in collaboration with a patch that is easier to wear for patients and provides more accurate and complete data for clinician interpretation.nDon’t miss the updated guidelines in the Dialysis section, if that is a service that impacts your organization.nnA quick glance at Appendix C reveals significant changes to the Clinical Examples used to assist clinicians in understanding the meaning of the descriptors and selecting the right code. It is important to notice that each example in the text was developed by physicians in the specialties shown. Clinical examples of Office visit services have been removed from the 2021 edition as the CPT Editorial Panel continues to monitor and update these new services.nnSARS‐CoV‐2 related CPT codes:n

    n

  • Code 86318, effective April 10, 2020, is used to report immunoassay for infectious agent antibody(ies) and to be a parent to 86328; addition of code 86328 to report single step antibody testing for severe acute respiratory syndrome coronavirus 2; addition of child code 86769 to report multiple‐step antibody testing for severe acute respiratory syndrome coronavirus 2; and revision of the Immunology guidelines.
  • n

  • PLA code 0202U, effective May 20, 2020, is used to report the BioFire® Respiratory Panel 2.1 (RP2.1) test.
  • n

  • Code 87426 is used to report infectious agent antigen detection by immunoassay technique of SARS‐CoV and SARS‐CoV‐2.
  • n

  • PLA codes (0223U and 0224U) were accepted for detection of SARS‐CoV‐2. ∙ Codes 86408 for reporting coronavirus 2 (SARS‐CoV‐2) neutralizing antibody screen and 86409 for reporting coronavirus 2 (SARS‐CoV‐2) neutralizing antibody titer were effective Aug. 10, 2020.
  • n

  • PLA codes (0225U and 0226U) were accepted for detection of SARS‐CoV‐2. ∙ Code 99072, effective September 8, 2020, is used for additional supplies and clinical staff time required to mitigate transmission of respiratory infectious disease while providing evaluation, treatment, or procedural services during a public health emergency, as defined by law.
  • n

  • Code, 86413, was created for reporting quantitative antibody detection of severe acute respiratory syndrome coronavirus 2 (SARS‐CoV‐2).
  • n

nAccording to the AMA, the substantive need created by the unique circumstances of the SARS‐CoV‐2 pandemic provides justification to create specific codes to designate certain respiratory viral panels and expand upon code 87631:n

    n

  • Code 87635, effective March 13, 2020, is used to report infectious agent detection by nucleic acid (DNA or RNA); severe acute respiratory syndrome coronavirus 2 (SARS‐CoV‐2) (Coronavirus disease [COVID‐19]), amplified probe technique.
  • n

  • Code 87636 for reporting combined respiratory virus multiplex testing for either SARS‐CoV‐ 2 with Influenza A&B and code 87637 for combined respiratory virus multiplex testing for either SARS‐CoV‐2 with Influenza A&B and RSV and 87811 for antigen detection of SARS‐ CoV‐2 by direct optical (i.e., visual) observation was added October 6, 2020.
  • n

  • Two new PLA codes (0240U and 0241U) were accepted for detection of SARS‐CoV‐2, Influenza A and Influenza B; code 0240U also detects RSV. Additionally, Microbiology, Immunology guidelines were also revised, along with codes 87301, 87802 and their subsidiary codes.
  • n

  • Per AMA: Please note that, per the standard early release delivery process for CPT codes, you will need to manually upload these code descriptors into your EHR system. Most of these CPT codes will arrive as part of the complete CPT code set in the data file for 2021 later this year. However, as updates are released further into CY 2020, please ensure your systems are updated with the COVID‐19‐related code releases on this page.nReview and download the full CPT code descriptor release: Category I/Pathology and Laboratory
  • n

  • Coronavirus (SARS‐CoV‐2): Long descriptors (PDF)
  • n

  • Coronavirus (SARS‐CoV‐2): Medium descriptors (PDF)
  • n

  • Coronavirus (SARS‐CoV‐2): Short descriptors (PDF)
  • n

nCPT Assistant fact sheets for coding guidance for new SARS‐CoV‐2 (COVID‐19)‐related testing codes can be found in the following links. These fact sheets include the following information:n

    n

  • Codes, descriptors and purpose
  • n

  • Clinical examples
  • n

  • Description of the procedures
  • n

  • FAQs
  • n

nDownload the Oct. 6, 2020 CPT Assistant guide (PDF, codes 87636, 87637, 0240U, 0241U)nnDownload the Sept. 8, 2020 CPT Assistant guide (PDF, information on code 99072)nnDownload the Aug. 10, 2020 CPT Assistant guide (PDF)nnDownload the June 25, 2020 CPT Assistant guide (PDF, information on code 87301)nnDownload the May 20, 2020 CPT Assistant guide (PDF)nnDownload the April 10, 2020 CPT Assistant guide (PDF, codes 86602, 86635)nnDownload the March 13, 2020 CPT Assistant guide (codes 87631, 87632, 87633, 0098U, 0099U, 0100U)nnAMA Coding Advice and Testing Scenarios can be found on the following links: nnQuick reference flow chart for CPT reporting for COVID‐19 testing (PDF)nnCoding scenarios and how to apply best coding practices (PDF)nnAMA CPT public websitennAMA Press Releasesnn 

2021 E/M Guideline Changes — Join WHP Webinar!

[vc_row][vc_column][vc_column_text] Welter Healthcare Partners is offering a webinar training for the 2021 E/M guideline changes. Join us as Ginger Avery, CPC, CPMA, CRC covers various topics to prepare you for the changes coming in 2021. Your entire practice can join for one set price and employees will learn the new documentation requirements, how to appropriately document and more! Read more below and complete the form to reserve your spot today!nnnThe American Medical Association (AMA) and the Center for Medicare and Medicaid Services (CMS) have partnered together to release significant guideline revisions for office and outpatient E/M services effective January 1, 2021. Let WHP’s coding and compliance experts walk you through what you need to know about these important changes, including how to correctly document time-based services versus level of medical decision making and appropriate application of prolonged service codes. nnThis training will compare current and future E/M service guidelines, help you understand how these changes will affect day to day operations, and provide key strategies to prepare.  In addition, the training will include interactive exercises, practice scenarios will be evaluated and discussed, and live Q&A will be included.  Coding tools will also be provided for reference.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/2″][vc_column_text]At the end of these sessions, attendees will be able to:n

    n

  • Recognize 2021 documentation requirements for EM Services
  • n

  • Understand appropriate application of time-based reporting versus level of medical decision making
  • n

  • Determine the level of service based on documented details
  • n

  • How to appropriately document/capture prolonged services
  • n

  • Appreciate the multifactorial impact of well-written note and accurate coding
  • n

n[/vc_column_text][vc_column_text]Webinar Training Dates and Times:n

    n

  • November 18, 2020   12:00pm – 1:30pm MST
  • n

  • December 2, 2020     12:00pm – 1:30pm MST
  • n

  • December 16, 2020   12:00pm – 1:30pm MST
  • n

n

n[/vc_column_text][vc_column_text]Webinar Cost:  nn$149.00 per practice/organization[/vc_column_text][vc_column_text]About the Presenter:  Ginger Avery, CPC, CPMA, CRCnnMs. Avery has over 25 years of experience in the healthcare industry including auditing, abstract coding, coding education and training, regulatory compliance, revenue cycle management, EMR/EHR advisement, reimbursement models, and has been extensively involved in major third-party HCC projects. She is a nationally known speaker and educator with expertise in a wide range of provider specialties and with various organizational types including Federally Qualified Health Centers (FQHCs) and Rural Health Clinics (RHCs). nnAfter obtaining her coding certification (CPC) in 2005, Ms. Avery worked for the medical practice division of a large hospital, and while she specialized in cardiology, she also worked closely with hospitalists and family practice providers. During that time, she also served as a member of the compliance committee and was responsible for writing policies and procedures related to billing, coding and auditing. In 2014, Ginger obtained her Certified Professional Medical Auditor (CPMA) credential and has served the coder-community in many ways including past President and Vice President of her local American Academy of Professional Coders (AAPC) chapter. Ms. Avery’s most recent accomplishment was obtaining AAPC’s Certified Risk Coder (CRC) credential in December 2019.  n

n[/vc_column_text][vc_column_text]Additional Training Opportunities:nn Welter Healthcare Partners’s Customized Group Training allows study of clinic’s production data, practice scenarios from client’s current medical records, and dedicated Q&A time. This customized web-based training runs 2 hours, all staff is encouraged to attend. This option allows the client to set training dates and times.  Please contact Jennifer Heuer at jh@rtwelter.com for more information including cost.[/vc_column_text][/vc_column][vc_column width=”1/2″][dt_fancy_title title=”Sign Up Now” title_size=”h3″ title_color=”custom” custom_title_color=”#0f2a96″][gravityform id=”17″ title=”false” description=”false” ajax=”false”][/vc_column][/vc_row]

New Flu/ COVID-19 Combination Testing Codes Released by AMA

AMA Releases Two COVID-19 and Flu Combo CodesThere has been a new category of codes that can report both COVID-19 and the seasonal flu at the same time. Continue reading below for more information.nnAs of October 7th, in preparation for the upcoming flu season, the American Medical Association (AMA) released new codes to address the multi-virus testing that clinicians and the health care industry will be testing for in the coming months. These new codes, 87636, 87637, 87426 and 87811, have been approved for immediate use. Long code descriptions are as follows;nn87636 – Infectious agent detection by nucleic acid (DNA or RNA); severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2) (Coronavirus disease [COVID-19]) and influenza virus types A and B, multiplex amplified probe techniquenn87637 – Infectious agent detection by nucleic acid (DNA or RNA); severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2) (Coronavirus disease [COVID-19]), influenza virus types A and B, and respiratory syncytial virus, multiplex amplified probe techniquenn87426 – Infectious agent antigen detection by immunoassay technique, (eg, enzyme immunoassay [EIA], enzyme-linked immunosorbent assay [ELISA], fluorescence immunoassay [FIA], immunochemiluminometric assay [IMCA]) qualitative or semiquantitative; severe acute respiratory syndrome coronavirus (eg, SARS-CoV, SARS-CoV-2 [COVID-19]) In accordance with the above revision, the CPT Editorial Panel approved a new category I code,nn87811, to report infectious agent antigen detection by immunoassay with direct visual observation. 87811 – Infectious agent antigen detection by immunoassay with direct optical (ie, visual) observation; severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2) (Coronavirus disease [COVID-19]) The complete press release is available through the AMA’s website.

New Repayment Terms for Medicare Loans Made to Providers During COVID-19

CMS Announces New Repayment Terms for Medicare Loans made to Providers during COVID-19CMS announced new recoupment terms that allow providers and suppliers one additional year to start loan payments. For more information on the extended repayment schedule and the new terms continue reading below for more information.nnThe Centers for Medicare & Medicaid Services (CMS) announced amended terms for payments issued under the Accelerated and Advance Payment (AAP) Program as required by recent action by President Trump and Congress. This Medicare loan program allows CMS to make advance payments to providers and are typically used in emergency situations. Under the Continuing Appropriations Act, 2021 and Other Extensions Act repayment will now begin one year from the issuance date of each provider or supplier’s accelerated or advance payment. CMS issued $106 billion in payments to providers and suppliers in order to alleviate the financial burden healthcare providers faced while experiencing cash flow issues in the early stages of combating the coronavirus disease 2019 (COVID-19) Public Health Emergency (PHE).nn“In the throes of an unprecedented pandemic, providers and suppliers on the frontlines needed a lifeline to help keep them afloat,” said CMS Administrator Seema Verma. “CMS’ advanced payments were loans given to providers and suppliers to avoid having to close their doors and potentially causing a disruption in service for seniors. While we are seeing patients return to hospitals and doctors providing care we are not yet back to normal,” she added.nnCMS expanded the AAP Program on March 28, 2020 and gave these loans to healthcare providers and suppliers in order to combat the financial burden of the pandemic. CMS successfully paid more than 22,000 Part A providers, totaling more than $98 billion in accelerated payments. This included payments to Part A providers for Part B items and services they furnished. In addition, more than 28,000 Part B suppliers, including doctors, non-physician practitioners, and Durable Medical Equipment (DME) suppliers, received advance payments totaling more than $8.5 billion.nnProviders were required to make payments starting in August of this year, but with this action, repayment will be delayed until one year after payment was issued. After that first year, Medicare will automatically recoup 25 percent of Medicare payments otherwise owed to the provider or supplier for eleven months. At the end of the eleven-month period, recoupment will increase to 50 percent for another six months. If the provider or supplier is unable to repay the total amount of the AAP during this time period (a total of 29 months), CMS will issue letters requiring repayment of any outstanding balance, subject to an interest rate of four percent.nnThe letter also provides guidance on how to request an Extended Repayment Schedule (ERS) for providers and suppliers who are experiencing financial hardships. An ERS is a debt installment payment plan that allows a provider or supplier to pay debts over the course of three years, or, up to five years in the case of extreme hardship. Providers and suppliers are encouraged to contact their Medicare Administrative Contractor (MAC) for information on how to request an ERS. To allow even more flexibility in paying back the loans, the $175 billion issued in Provider Relief funds can be used towards repayment of these Medicare loans. CMS will be communicating with each provider and supplier in the coming weeks as to the repayment terms and amounts owed as applicable for any accelerated or advance payment issued.nnOriginal article published on cms.govnn nn